Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when you register, book a venue, or contact us.
• Payment Information: When you make a booking or purchase services, we may collect your payment details, including credit/debit card information (processed securely through a third-party payment processor).
• Usage Data: Information about your interaction with our website, including IP address, browser type, device type, and browsing behavior.
• Cookies: Small files stored on your device to enhance your browsing experience and personalize content.

How We Use Your Information

We use the information we collect for the following purposes:

• To process bookings and payments.
• To provide customer support and respond to inquiries.
• To improve our services and enhance the user experience.
• To send updates, promotional offers, and relevant notifications (you may opt out of marketing communications at any time).
• To comply with legal obligations and prevent fraud or abuse.

Sharing of Information

We do not sell or share your personal information with third parties, except:

• Service Providers: We may share data with trusted third parties who assist us in operating our website, processing payments, or delivering services.
• Legal Compliance: If required by law or to protect our rights, we may disclose your information to authorities.

Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and login details.
• Analyze website traffic and usage patterns.
• Serve relevant advertisements.

You can manage cookie preferences in your browser settings.

Data Security

We take reasonable steps to protect your personal information using encryption, secure servers, and access controls. However, no method of transmission over the internet or storage is 100% secure.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving marketing communications.
• Request a copy of the data we hold about you.

To exercise your rights, please contact us at bluesbasketballclub@gmail.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their privacy policies.

Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect information from them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: bluesbasketballclub@gmail.com
• Phone: +94 72 236 0360
• Address: Blues Basketball Complex, 29, 53 Isipathana Mawatha, Colombo 05